TERMS & CONDITIONS

Last Updated: Jan 30, 2026

Welcome to innovativetekservices.com, operated by Innovative TEK LLC, located at 1201 North Market Street, Suite 111, Wilmington, DE 19801, United States. These Terms & Conditions govern your access to and use of the website located at innovativetekservices.com, the related mobile website, and any associated service features (collectively, the “Websites”).

By accessing or using the Websites—including booking a consultation, contacting us, or browsing content—you agree to be bound by these Terms & Conditions and our Privacy Policy. If you object to any part of this Agreement or the Privacy Policy, you must not use the Websites.

This Agreement is subject to change by Innovative TEK LLC at any time, effective upon posting on the Websites. Your continued use of the Websites following the posting of revised terms constitutes your express acceptance of the revised Agreement.

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING DISPUTE RESOLUTION AND LIMITATIONS ON LIABILITY.

I. ELECTRONIC AGREEMENT AND SERVICE DEFINITION

A. Electronic Agreement

This Agreement is an electronic contract that sets out the legally binding terms of your use of the Websites. By accessing and/or using the Websites, you accept this Agreement and agree to the terms, conditions, and notices contained or referenced herein.

B. Our Services/Expertise

Innovative TEK LLC provides professional technology consulting and managed services, which may be discussed, requested, or scheduled via the Websites (collectively, the “Services”):

• Cybersecurity best practices

• IT project solutions

• Managed IT support

• Scalable cloud solutions

• Service desk support

• Systems administration

Information provided on the Websites does not constitute legal, medical, or regulatory advice.

C. Commercial Use of Websites

If you are using the Websites or Services on behalf of a company or other entity, you represent and warrant that you are authorized to bind that entity to these Terms & Conditions.

II. PROPER USE OF THE WEBSITES

You agree to use the Websites solely for lawful, legitimate business purposes. Prohibited activities include, but are not limited to:

• Data Misuse: Collecting personal information for unauthorized or unsolicited communications

• Interference: Disrupting, overburdening, or impairing the Websites or related systems

• Automated Access: Scraping, crawling, or automated data extraction

• Unauthorized Activity: Attempting to bypass security controls

• Harmful Content: Uploading malware, malicious code, or harmful files

• Impersonation: Misrepresenting identity, affiliation, or authority

Unauthorized or illegal use may result in suspension or termination of access and potential legal action.

III. INTELLECTUAL PROPERTY RIGHTS

All content on the Websites, including text, graphics, logos, layouts, and software, is the intellectual property of Innovative TEK LLC or its licensors and is protected by applicable U.S. and international laws. No ownership rights are transferred by use of the Websites.

IV. DISCLAIMERS AND LIMITATION OF LIABILITY

The Websites and Services are provided “AS IS” and “AS AVAILABLE.” Innovative TEK LLC disclaims all warranties, express or implied, to the fullest extent permitted by law.

To the maximum extent permitted by law, Innovative TEK LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages. Aggregate liability shall not exceed the greater of $500 or the amount paid to Innovative TEK LLC in the six (6) months preceding the event giving rise to the claim.

V. DISPUTE RESOLUTION

1. Governing Law

This Agreement is governed by the laws of the State of Delaware and applicable U.S. federal laws, without regard to conflict-of-law principles.

2. Venue

Exclusive jurisdiction and venue lie in the Delaware Court of Chancery, New Castle County, Delaware.

3. Arbitration / Class Action Waiver

Except where prohibited by law, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association. You waive any right to participate in class, collective, or representative actions.

VI. SMS / TEXT MESSAGING TERMS

Mobile Opt in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Innovative TEK LLC, you may receive messages related to the following:

• Conversational purposes

Example:
“Hello, this is a notice of your upcoming appointment with Innovative TEK LLC on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Innovative TEK LLC at any time.”

Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 2 SMS messages per week regarding appointments or account-related matters.

Potential Fees for SMS Messaging:
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary for domestic or international messages.

Opt-In Method:
You may opt in to receive SMS messages from Innovative TEK LLC in the following ways:

• By submitting an online form

Opt-Out Method:
You may opt out at any time by replying “STOP” to any SMS message. You may also contact us directly to request removal from our messaging list.

Help:
Reply “HELP” for assistance or contact us directly at info@innovativetekservices.com.

Additional Options:
You may choose not to check the SMS consent box on our forms if you do not wish to receive SMS messages.

Standard Messaging Disclosures:

• Message and data rates may apply

• You can opt out at any time by texting STOP

• For assistance, text HELP or visit our Privacy Policy and Terms & Conditions pages

• Message frequency may vary

Consent to receive SMS messages is not a condition of purchase.

VII. HIPAA-ADJACENT & SENSITIVE INFORMATION NOTICE

Innovative TEK LLC is not a HIPAA Covered Entity or Business Associate. However, when supporting healthcare or health-adjacent clients, we apply industry-standard administrative, technical, and physical safeguards consistent with HIPAA-aligned best practices.

Innovative TEK LLC does not request or transmit Protected Health Information (PHI) via SMS. Users are advised not to send medical, diagnostic, or treatment information through text messaging or the websites.

VIII. GENERAL PROVISIONS

• Term & Termination: This Agreement remains in effect while you use the Websites. We may terminate or restrict access at any time.

• Privacy: Use of the Websites and SMS programs is governed by our Privacy Policy.

• Copyright (DMCA): Claims should be sent to our DMCA Agent at 1201 North Market Street, Suite 111, Wilmington, DE 19801.

• Entire Agreement: This Agreement constitutes the entire agreement between you and Innovative TEK LLC.

• Severability: Invalid provisions do not affect the enforceability of remaining terms.

• Contact: Questions may be directed to info@innovativetekservices.com.