TERMS & CONDITIONS

Last Updated: Dec 19, 2025

Welcome to innovativetekservices.com, operated by Innovative TEK LLC, located at 1201 North Market Street, Suite 111 Wilmington, DE 19801, United States. These Terms & Conditions govern your access to and use of the website located at innovativetekservices.com, the related mobile website, and any associated service features (collectively, the “Websites”).

By accessing or using the Websites—including booking a consultation, contacting us, or browsing content—you agree to be bound by these Terms & Conditions. If you object to anything in this Agreement or the Privacy Policy, you must not use the Websites.

This Agreement is subject to change by Innovative TEK LLC at any time, effective upon posting on the Websites. Your continued use of the Websites following the posting of revised terms constitutes your express acceptance of the revised Agreement.

PLEASE READ THIS AGREEMENT CAREFULLY AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING A DISPUTE RESOLUTION CLAUSE AND LIMITATIONS ON OUR LIABILITY.

I. ELECTRONIC AGREEMENT AND SERVICE DEFINITION

A. Electronic Agreement

This Agreement is an electronic contract that sets out the legally binding terms of your use of the Websites. By accessing and/or using the Websites, you accept this Agreement and agree to the terms, conditions, and notices contained or referenced herein.

B. Our Services/Expertise

Innovative TEK LLC provides the following core services, which may be discussed, requested, or scheduled via the Websites (collectively, the “Services or Expertise”):

• Cyber Security Best Practices

• IT Project Solutions

• Managed IT Support

• Scalable Cloud Solutions

• Service Desk Support

• Systems Administration

C. Commercial Use of Websites

If you are using the Websites or Services on behalf of a company or other entity, you represent that you are authorized to bind that entity to these Terms & Conditions.

II. PROPER USE OF THE WEBSITES

You agree to use the Websites only for legitimate business purposes. Prohibited uses include, but are not limited to:

• Data Misuse: Collecting personal information for unauthorized or unsolicited communications

• Interference: Disrupting or overburdening the Websites or related systems

• Automated Access: Scraping, crawling, or automated data extraction

• Unauthorized Activity: Attempting to bypass security controls

• Harmful Content: Uploading malware or malicious code

• Impersonation: Misrepresenting identity or affiliation

Illegal or unauthorized use may result in termination of access and legal action.

III. INTELLECTUAL PROPERTY RIGHTS

All content on the Websites, including text, graphics, logos, and software, constitutes intellectual property owned by Innovative TEK LLC or its licensors and is protected by applicable laws. No ownership rights are transferred through the use of the Websites.

IV. DISCLAIMERS AND LIABILITY

The Websites and Services are provided “AS IS” and “AS AVAILABLE.” Innovative TEK LLC disclaims all warranties to the fullest extent permitted by law.

To the maximum extent permitted by law, Innovative TEK LLC shall not be liable for indirect, incidental, special, or consequential damages. Aggregate liability shall not exceed the greater of $500 or the amount paid to Innovative TEK LLC in the six months preceding the claim.

V. DISPUTE RESOLUTION

1. Governing Law

This Agreement is governed by the laws of the State of Delaware and applicable United States federal laws, including those governing data protection and privacy, without regard to conflict-of-law principles.

2. Venue

Exclusive jurisdiction lies in the state and federal courts located in

Delaware Court of Chancery, New Castle County, Delaware

3. Arbitration / No Class Actions

Except where prohibited by law, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association. You waive the right to participate in class or representative actions.

VI. SMS / TEXT MESSAGING TERMS

By providing your mobile phone number and opting in through our website forms, service requests, or other authorized channels, you consent to receive SMS/text messages from Innovative TEK LLC related to:

• Technical support and service updates

• Appointment confirmations and scheduling

• Account-related notifications

• Service alerts and follow-ups

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at support@innovativetekservices.com.

Consent to receive SMS messages is not a condition of purchase.

Personal information collected through SMS communications is handled in accordance with our Privacy Policy, available at https://innovativetekservices.com/privacy-policy.

VII. GENERAL PROVISIONS

• Term and Termination: This Agreement remains in effect while you use the Websites. We may terminate access at any time.

• Privacy: Use of the Websites and SMS programs is governed by our Privacy Policy.

• Copyright (DMCA): Claims should be sent to our "DCMA Agent" at 1201 North Market Street, Suite 111 Wilmington, DE 19801, United States.

• Entire Agreement: This Agreement constitutes the entire agreement between you and Innovative TEK LLC.

• Severability: Invalid provisions do not affect the enforceability of remaining terms.

• Contact: Questions may be directed to info@innovativetekservices.com.