Privacy Policy

Last Updated: Jan 30, 2026

Innovative TEK LLC (“Innovative TEK,” “we,” “us,” or “our”) is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit innovativetekservices.com or use our Managed IT and technology services and expertise (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Key Points

We collect personal information (such as name, phone number, and email address) when you contact us or schedule a consultation.
We use your information solely to deliver services, respond to inquiries, and improve our website.
We do not sell, rent, or trade your personal information for marketing purposes.
We share information only with trusted third parties necessary to provide our services.
We implement reasonable security safeguards to protect your data.
This Privacy Policy is governed by Delaware law and applicable U.S. federal privacy and consumer protection laws, with jurisdiction in New Castle County, Delaware.

1. Information We Collect

A. Personal Information

We may collect the following when you contact us, request support, or schedule Services:

Identity Information: Name, job title
Contact Information: Email address, phone number, business or billing address
Technical Information: IP address and device identifiers for security, fraud prevention, and system administration

B. Non-Personal Information

When you visit our website, we may automatically collect non-identifiable information, including:

Browser type and operating system
Pages visited and time spent on the site
Date and time of access
Website usage and performance metrics

This information is aggregated and does not personally identify you.

2. How We Use Your Information

We use personal and non-personal information to:

Deliver Managed IT Services, technical expertise, cybersecurity assessments, and support
Respond to inquiries and consultation requests
Process billing, payments, and account administration
Improve website functionality, performance, and service offerings
Send important service-related communications

We do not use your information for unsolicited marketing.

3. No-Selling Policy

Innovative TEK LLC does not sell, rent, trade, or lease personal information.
We also do not share your information with third parties for their independent marketing or promotional purposes.

4. Sharing Information With Third Parties

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may share limited information with trusted third-party service providers solely to operate our business and deliver services. These include:

Payment and Billing Platforms: For secure transaction processing
Scheduling, CRM, and Support Tools: To manage appointments and service communications
Cloud-Based Services: For hosting, provisioning, or managing services, storage, and collaboration tools at your request

All third parties are contractually required to maintain confidentiality and use information only for authorized purposes.

We may also disclose information when required by law or to protect the rights, property, or safety of Innovative TEK LLC, our clients, or others.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. You may disable cookies through your browser settings; however, some features may not function as intended.

6. Security

We employ reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect personal data, no internet transmission or storage system is completely secure.

7. HIPAA-Adjacent & Sensitive Information Safeguards

Innovative TEK LLC is not a HIPAA Covered Entity or Business Associate. However, we recognize that certain clients—particularly those in healthcare or health-adjacent industries—may share sensitive information.

As a best practice, we apply HIPAA-aligned administrative, technical, and physical safeguards, including access controls, data minimization, secure transmission methods, confidentiality obligations, and incident response procedures.

Innovative TEK LLC does not request or transmit Protected Health Information (PHI) via SMS. Clients are advised not to send medical or diagnostic information through text messaging.

8. Children’s Privacy (COPPA)

Our Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

9. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of the State of Delaware and applicable U.S. federal privacy and consumer protection laws. All disputes shall be resolved exclusively in New Castle County, Delaware.